Dash Living Hong Kong reviews and ratings

Location I found the location very good. It's close to Asakusa, with a local train station nearby and plenty of convenience stores within walking distance, many of which are open 24 hours. Service The accommodation is self-service, but if you need anything, you can contact the staff through the app. They respond pretty quickly, which makes things easy. One thing worth mentioning is that our flight landed at 1am and we didn't arrive at the accommodation until around 3:30am. We had absolutely no issues checking in, which was a big plus after a long journey. Rooms For the price, the rooms are much better value than staying in a hotel. Japanese hotel rooms are generally quite small, so having a relatively spacious room like this was a big plus. For Tokyo standards, it was a pretty large room for two people. We stayed here for around two weeks and genuinely enjoyed it. I'd definitely recommend it to anyone visiting Tokyo, especially if you're looking for good value, space and a convenient location.

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very nice stay. Room is clean and have everything we needed. close to 2 metro stations. 2 stops to Akihabara. Neighborhood is very nice. lots of restaurants and coffee shops. Convientstores, supermarket and a big drugstore are very close by.

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The hotel is conveniently located. About 30 minutes by subway to Ginza or Tsukiji Market. About 30 minutes' walk to Asakusa. Tokyo Sky Tree is nearby. Family Mart and Lawson are nearby. The room had everything you need: air conditioning/heating, a washing machine (two types of laundry detergent were provided), a microwave, some kind of grill, a small set of dishes, a hairdryer, and a kettle. The room was also very comfortable—plenty of hangers, hooks, cabinets, and shelves. There's plenty of space to put and hang things, everything is very conveniently located. The room has a nice, clean, and pleasant balcony. The internet works well. The hotel is also brand new—everything is brand new. Check-in is by code; no keys or reception. And most importantly, by Japanese standards, it's quite spacious—you can open two huge suitcases in there without blocking the passage! Overall, a huge thumbs up! We would be happy to come back again on our next trip.

The location is convenient, and the room is decent. However, be prepared for the "deposit refund" issue. This company is extremely slow at refunding deposits, and guests must remember to proactively inquire. In my personal experience, I checked out in July 2026 and hadn't received my refund by early November. Only after writing to inquire did I receive a notification stating that it would take 10 days to receive the refund.

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Convenient location and spacious room. The check-in process was maybe a bit complicated. We waited a long time for the group before us. Maybe a second check-in station would be helpful especially for those with larger groups.

In reality, the self-check-in process isn’t as inconvenient as some other reviews suggest. It took my friend and me less than 3 minutes to get from the ground-floor entrance to our room on the sixth floor. I’d recommend that all guests carefully read the check-in information sent by Dash Living the day before arrival. The details provided are very thorough. As long as you follow the instructions, the self-check-in process should go perfectly smoothly. We stayed in a very spacious unit with enough space to fully open two 28-inch suitcases at the same time. The entire place was exceptionally clean, including the bathroom, toilet, bed, and washing machine. I also really liked the body wash and shampoo provided by Dash Living. They both smelled amazing, and their scents were very relaxing. I highly recommend that anyone planning to stay here add Dash Living on LINE. Their customer service team responds very quickly and is always ready to help with any questions or concerns. A special thanks to Jewell, who helped me resolve an issue during my stay! Overall, we had a wonderful experience staying at Dash Living Shinjuku. I would definitely recommend this place to anyone visiting Tokyo!

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