Oakwood Residence Roppongi T Cube

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No written review provided.

So convenient subway location

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Our family has been staying here for over a month. Great staff and service!

From the supervisor Reiko to the guest service team (Kotone, Bipana and Daria; my stay was nothing short of exceptional. The team were always so friendly, polite and caring. In addition, my kids grew very fond of the team as they were always so engaged with my kids. I thoroughly enjoyed my stay and would highly recommend it. Thanks Gus

The receptionist's response is the worst. How do I get to room ○○ on floor ○○? When I asked him, he pointed at me and after about 0.5 seconds, he withdrew inside. There are several elevators, so I have no idea.

Hi Dean, At Roppongi T Cube, the front desk staff were incredible during our stay - attention to detail, service, kindness to our family (especially Reiko, Momoka and Saori). You need to ensure they are looked after better than I believe they are, it is clear they are not given much break time, and I think this is poor from your company. They are a real asset. People who work as hard as they do deserve rest time during the day, and more holidays. They are clearly nervous to take a day off. Dean (CEO who addressed the feedback email to me), if you would like to talk more, I would be glad for you to call me. The desk have my email and details. Thanks, Hugh and family

No written review provided.

No written review provided.