Homey Coliving @ The Sail

Ivy is extremely prompt on her response and has never fail to deliver what she promised 👍🏻👍🏻👍🏻

I am extremely happy with the service. The room is very nice and bright. In addition to that, Ivy is really attentive and responds very quickly, which is very pleasant. I highly recommend it !

I had a great experience with Homey Coliving. The entire booking process was smooth, straightforward, and much easier than I expected, especially since I was arranging everything from Germany before moving to Singapore. A special thank you to Merry, who was incredibly helpful throughout the booking process, always responded quickly, and answered all of my questions in detail. The self-check-in was also very easy and worked without any issues. Ivy was super accommodating and helpful throughout the move-in process and was always available whenever I had a question. I really appreciated the excellent communication and support throughout the entire process. Highly recommended!

The whole transaction went on very smooth. Despite the fact that it happened on a Sunday, the reaction time was reasonable short. Upcoming questions had been answered before raising - preempting the questions by sending the answers in prepared documents. I am very pleased with the speed and accuracy of this transaction ..... later I was in contact with Ivy - and I was very pleased with the helping information she provided.... its actually more than a five star experience.

No written review provided.

They will try to take your money by every possible means! I rented a room with Homey for 3 months. To be fair, the room itself was decent, but their management, business practices, and customer service are unacceptable. First, their administrative fees are exorbitantly high compared to other coliving agencies in Singapore. Yet, the service provided is practically non-existent. When I moved in, a wardrobe was already broken. Since the repair was at Homey’s expense and not mine, it was never fixed throughout my entire 3-month stay, despite numerous follow-ups. More concerning are the repeated attempts to take extra money and their complete double standards regarding contracts: 1. At contract signing: They pressured me to transfer the security deposit before providing the tenancy agreement. I insisted on reviewing the agreement first, and they eventually shared a draft. I explicitly stated that I would not accept any altered terms after sending the funds. Yet, the moment the money was transferred, they altered the end date in the final version to overcharge me. I had to call them repeatedly and fight to get it corrected. 2. At check-out (Deposit retention & breach of contract): Under our contract, the security deposit must be refunded within a strict 30-day deadline. They failed to refund me on time and actively breached the agreement. Instead of returning my money within the contractual timeline, they waited until the deadline had already passed to suddenly attempt an unjustified $180 deduction for a shower door hinge. When I disputed this post-deadline claim, they completely ghosted me. Management went silent and ignored my emails, leaving my deposit withheld past the legal deadline. I had to fight relentlessly just to get what was legally mine. I had to track down multiple phone numbers, chase staff across WhatsApp, and threaten legal action via the Small Claims Tribunals (State Courts of Singapore) to get any acknowledgement. Their internal excuses were ridiculous - claiming their accounting staff was "on leave" to justify breaching a legally binding deadline. So basically they were suddenly "too busy" and claiming staff leave when it came to refunding my money, but remarkably responsive and prompt when it came to asking for unjustified charges. Only after this aggressive push did management finally respond, admitting that "after reviewing their move-in photos, the hinge's condition was actually consistent with when I first moved in". Ridiculous excuse once again. They waived the charge solely because I pushed back, proving they tried to wrongfully withhold my deposit. They finally disbursed my full refund days after the contractual deadline. The hypocrisy is staggering: if a tenant is even a single day late on rent, Homey enforces exorbitant late payment fees without hesitation. Yet, when Homey breaches its own contract and holds thousands of dollars past the legal deadline, they expect you to simply accept it. Getting your own money back on time should not require threats of court action, daily chasing, and constant stress. If you decide to rent with them, document every single millimeter upon arrival & departure, read every clause of your contract, and be prepared to battle for your deposit.

Very good service, were prompt and flexible with different options based on your preferences.

Joyce from Honey Co-living was very helpful with my booking. The moving in process was seamless and the place was accurate to the photos shown.

Joyce made the process very easy for me. She was very responsive and explained everything clearly. Would definitely reach out to Joyce again.

I'm delighted with the excellent service, reply and assistance rendered by Joyce, the marketing staff.