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Wetopia Coliving reviews and ratings

Wetopia Coliving - Real estate rental agency

MY

Ratings and review sources

CI Score: 58 / 100

Average rating: 2.92 / 5 from 315 reviews

  • Google: 2.92 / 5 (315 reviews)

Resident reviews

Recent review excerpts (10 of 315)

Valencia Victor

Google · 1 / 5

Please do not rent with this agency. Their whole management is bad. They will never answer the call and they will never reply to you when you really need help but when it comes to payment if you’re late a day the electric and aircond will be switch off automatically. This is one of the worst management to ever exist. And while showing the unit and all they will say all sweet things but not after when you have a tenancy agreement they won’t even care about you. Avoid this agency at all cost. There are so many better ones. I also wanna bring up an agent called Naaem. He doesn’t help and he will reply after hours when we have already solved it. If you can’t do your job find someone better.

Original review

Nana Wee

Google · 1 / 5

⚠️ Warning to anyone planning to rent with Wetopia Co-Living. I rented a room with Wetopia starting in 2023 and moved out after completing my tenancy. Before leaving, I confirmed that I had no outstanding payments. Recently, I discovered that my CTOS report shows more than RM2,000 in outstanding fees allegedly linked to this tenancy. What is shocking is that I was never contacted regarding any outstanding amount. No email, no phone call, no letter, no notice whatsoever. If I genuinely owed money, shouldn’t the company have informed me and provided supporting documents before reporting it? Instead, I only found out when I checked my CTOS report myself, and my credit record has been negatively affected because of this issue. I tried contacting the person who handled my tenancy at the time, but her response was simply: “I resigned. Please contact someone else.” No assistance, no explanation, and no attempt to resolve the matter. To make things worse, I have tried calling multiple company contact numbers, and none of them seem reachable. I am extremely disappointed with the lack of professionalism, communication, and accountability shown throughout this entire situation. A company’s failure to properly communicate should not end up damaging a former tenant’s credit record. I hope Wetopia will take responsibility, investigate this matter properly, and provide a clear explanation as soon as possible.

Original review

Tanvir Suresh

Google · 1 / 5

It's been 11 months, was told the "commited refund date" would be 31st Dec 2025. Where is my deposit? EDIT: They paid my deposit of 2.2k, but 2 days later 2k was removed from my account through an unknown transfer that I did not approve or had any knowledge about. Note to wetopia: I have already launched an investigation with my bank and will not hesitate to contact authorities if my money is not returned

Original review

Mutsuki Fujii

Google · 1 / 5

I do not recommend renting from this company. They respond very quickly when requesting additional fees, but they never respond to inquiries regarding the deposit I paid, and I have been waiting for a response for over six months now. They also require non-Malaysian citizens, such as international students, to pay a deposit, but have not responded to any inquiries regarding refunds. Furthermore, while I was living here, the electricity bill for the common areas was added to my room bill without my permission. When I pointed this out, I received a temporary response, but as soon as the topic of refunds came up, they stopped contacting me again. Based on the above, I feel that there are major problems with this company's response and internal management. I strongly recommend avoiding renting from this company. I do not recommend renting a property from this agency. They respond very quickly when requesting additional payments, but they completely ignore any inquiries regarding the deposit I paid. I have already been waiting for a response for over six months. In addition, non-Malaysian tenants such as international students are required to pay a deposit, yet the agency does not reply to any messages regarding its refund. While I was living there, they also added the electricity charges for the common areas to my room’s bill without my consent. When I pointed this out, they replied only briefly, but once the conversation turned to a refund, they stopped responding again. From these experiences, I believe there are serious issues with the company’s internal management and customer service. I strongly recommend avoiding renting from this agency.

Original review

tan tan

Google · 1 / 5

DO NOT RENT FROM THEM. Renting through Wetopia was one of the most shocking and unprofessional experiences I have ever had with a property management company. In my third month, they suddenly tried to charge me RM200 for a parking space I never requested, never used, and never agreed to. Without any verification, they even reported my name to CTOS — based entirely on their own mistake. This is not just negligence; it is irresponsible and damaging misconduct. A company that handles tenants’ personal and financial records should never operate with this level of carelessness. When I moved out in January, I returned the keys and paid every outstanding utility bill. Yet in March, they still contacted me claiming I “owed rental”, despite the fact that I no longer lived there. The situation became even more unbelievable when, 8–9 months after I moved out, Wetopia contacted me again, accusing me of owing another utility bill, even though everything had been settled long before. I eventually paid RM72 just to stop their continuous, baseless accusations. These repeated errors — false charges, inconsistent billing, and a wrongful CTOS report — clearly show a severe lack of internal control and zero accountability. No tenant should ever have to tolerate this level of mismanagement. If you are thinking about renting through Wetopia, be extremely cautious. Keep every screenshot, every receipt, and every payment record. Based on my experience, their mistakes are frequent, serious, and can easily become your financial problem.

Original review

Roshan Raj

Google · 1 / 5

The worst and worst and worst and the worst experience i had with wetopia…..my rent agreement is ending this month….and until know im trying msg them and call them for a past 1 week no response…..poor management….will be doing a police report now for fraud customer deposit rent money

Original review

Pavishaa Suthez

Google · 1 / 5

Don’t ever make a mistake and rent in belive coliving or wetopia the worst one ever. They will never return your deposit and it takes months until now I haven’t receive my deposit yet 😡 call no response email no reply this is how your service works? Nonsense 😡 hey I want my deposit back it’s gonna be one year already What are you guys are doing with people’s money? Eating the money ahhh??

Original review

SANA ALTAMBAKTI

Google · 5 / 5

The accommodation is amazing and clean 🩷🩷🩷 However, my experience with the institute across from it, Manchester, was very disappointing in terms of management, organization, and how they treated students, despite the presence of some good teachers. I hope all Arab students stay away from this institute; it's a waste of money, time, and effort.

Original review

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