Tripalink reviews and ratings

I lived at Lex 1 by category (managed by Tripalink) for two years, they’ve changed management nearly 5 times since I’ve lived here. Now owned by USC, they are unresponsive, charges predatory extra fees and utilities, and leaves broken furniture and vandalism on the rooftop unfixed for nearly a year. Worst of all, there are active, unresolved bed bug infestations (and previous roach issues) that they refuse to treat properly. They only care about collecting money, not tenant health or habitability. Save yourself the stress and do not move here.

Best service ever. Missing component in the room and the service line never picks up the phone, front desk says you’ll have to figure out on my your own when clearly it’s the property’s problem and what’s best? Maintenance request never been resolved. Totally recommend!

Unresponsive staff, could not get ahold of anyone over phone or email. Took them months to give me my security deposit back

If you value your money and sanity, avoid these people like the plague. They have taken rent as much as 6 months in advance, charged tenants below realistic amounts for utilities ($100 per month per unit) and then not pay the utility bills nor do they property owners as agreed. They ghost you or don’t bother to answer the phone. They leave both the property owners and the tenants high and dry for rent and utilities. Bad News!!! First hand experience… they got 1 star only because I couldn’t give less.

Affordable housing in Los Angeles is hard to come by so I’m thankful for Tripalink , however I believe it should only be for a short stay , the walls are extremely thin and you can hear the people next to you pretty clear and upstairs and downstairs every footstep so I’d suggest to get on the top floor if possible , also there is never any help when someone is parking in your space , happen to me a dozen times and the cars were never towed & oh if someone is in you space over the weekend the office is closed so nothing can be done. My overall experience was ok and would recommend to get on your feet or just want your own space . I was a little disappointed the night before I moved out there was a bolt lock placed on the gate where the trash cans were preventing me from throwing any trash I had out , seemed intentional but lucky for me I had already finished packing ! Good luck to you all searching for affordable housing in Los Angeles 🩷

Utterly useless. They had no way of helping nor would they look into finding necessary contact info. "We have no way of know who the property manager is for you."

usc student suggestion: find somewhere else, you are not homeless so you don't want to live like one

Absolute worst property management experience. Tripalink engages in extremely deceptive and fraudulent practices. They used misleading tactics to trick me into transferring money, and now they are just keeping the funds marked as "pending" with zero intention of properly processing or resolving it. When you try to contact them to clear up the transaction, they ignore emails and dodge accountability entirely. I have had to file formal complaints with the Better Business Bureau (BBB) and the California Attorney General’s Office just to address their illegal behavior. Do NOT rent from them or give them a single penny. Save yourself the nightmare and stay far away!

If you’re thinking, “oh this is a cheap alternative. I can use this for a while” Just pay the price for something that you like. This place was a headache for 7 months. On the day that I moved in my roof was leaking and it was raining and so I couldn’t move my stuff in. They ended up putting in a rush order for maintenance to put me into a unit, which they did do but now at the end of my lease, the manager who might I add is the third manager in the seven months that I’ve been there, Is going to tell me that repainting my room alone was going to cost $500. Mind you, outside of the leaking issue they never replaced my blinds, even though I mentioned it to them from the day that I moved in, and I followed up on it, and they still never came to fix it. In the most respectful way that he could possibly find, management pretty much tried to tell me that this was what they quoted, and technically I would be paying for it except he tried to do me a favor lol the air conditioning went out and management knew that they had NO intention of fixing it when the heat started peaking earlier in July. I tried to give this company so many chances and they failed time and time again. I am elated to be done with them. Also keep in mind that you may have dirty roommates, and tripalink will do nothing about it. I had two roommates that chose to be really gross about how they live with other people and we dealt with months of mold And raw meat being put in the freezer uncoveredfrom one person alone before they moved to the person. This was honestly one of the most traumatizing living experiences that I’ve ever had and I just wouldn’t wish this on my worst enemy.

I stayed at 1430 W 37th Street a few years back and just forgot to write a review some how. This place was horrible. 1) The international students just completely trashed the place nonstop (pictures attached) and 2) we had some homeless guy living in our common area for like 2 months that the management couldn't have cared less about and told me to "call the police" (it's YOUR property!!) Really just the worst apartment experience of all time