Cove Living reviews and ratings

This place is warm and full of happiness.

Excellent company: excellent experience starting with smart management. The result: good range of well maintained properties. Appointment of excellent staff. Responsive to issues raised. And while initially I was unhappy with all communications through Whatsapp, because of their well designed systems and staff it worked at least as well as in person service. Thoughtful social events. Earned a 5 start rating.

Hidden charges, under minor repairs will keep charging, no difference in price at the end of the month having your own apartment or colive room. Unethical. Karma will get back to such unethical acts. Things will keep breaking because they don't repair properly. Thought Singapore is safe but I guess they don't do audits for such businesses.

I'm a French exchange student in Singapore, and I booked my accommodation through Cove. Honestly, everything was perfect from start to finish! The apartment is spotless, and the amenities are equally excellent (pool, gym, study room, etc.). If you have any issues, Cove's customer service is incredibly responsive and helpful. While the rent is high, the comfort and peace of mind are absolutely worth it 😄

Had a wonderful stay. The team was very helpful and responsive to our needs. Will definitely stay again when I am back in Singapore.

I had a good experience staying with Cove. The process was straightforward, the team was responsive whenever I had questions, and the unit was well maintained. Overall, it was a convenient and comfortable option while I was settling into Singapore.

The company advertises "zero moving stress" but this French company in Singapore is really sad and dishonest. Please note that they will lie to you and deceive you. If you must use them, ask every question and physically check everything possible (might still run into issues, because their standards are poor). I asked them a question 4 times before moving/signing, and they reassured me. The day that I move in, we face the issue I questioned them about and they try to wave it away. I have to badger them all day to get them to fix this. Absurd. The wifi isn't installed though the contract says rent is inclusive of wifi, the mattress is disgusting and yellow and this is for a renovated unit, the door battery is low on the second day. Their support tells me it's my responsibility to change the battery repeatedly before they open a ticket saying it will get fixed in two weeks. I find their sales person in my unit and ask her to change the battery - she says she can't do that and they need a handy man. Why was I asked to change the battery if she can't change the battery? Oh turns out this is a different door lock than normal, though I sent a photo in my initial request. The solution is that the front door of the unit needs to be left open until further notice to charge the door battery, so they leave it open as shown in the photo. On my move in day, their support tells me whizcomm is coming to install 6 days after my move in - oh so there is no wifi? Support says there is internet, and because it might be Coves first day on earth in 2026 I inform them that internet is not wifi. They say please be assured there is a connection. I say, connection is not wifi and my tenancy agreement says my rent covers wifi. I move in and note where there should be a router but there is none - interesting to be lied to by a French company in Singapore. The next day they say they will install temporary wifi.. because there is no wifi! They set it up and it doesn't work. The next day someone comes to look at it and says its working but it's unreasonably slow. They called a cleaner to remove stains from their piss stained mattress but alas, it's so deep the cleaner tells me she cannot remove these stains and they need to replace the mattress. They flip over the mattress and say, at least you can sleep on something. Curtains have a gap. The cove salesperson I spoke to in person informs me that a lot of these issues are the operations team's responsibility. I say, so your operations team failed 5 times? She says, fail is a bit harsh. Before moving into this unit, I saw a different one that I was interested in but the air conditioner didn't turn on. The salesperson told me that they would address this. They said they had service people look at it and it works now, they can send me a video. I say no, I need to see it in person. I go in person, with a room thermometer. The air conditioner doesn't feel cool and the temperature of the room barely drops. After waiting a while, one of the other tenants comes out and says that air conditioner is old and the room will never get cold. The salesperson just nods along. The tenant says that her air conditioner failed a few years back and they replaced it. I ask if they can replace the air conditioner in the room I'm looking at. Takes several days for them to say no. Aha of course, they're preying on some poor schmuck to not notice and pay for the room. They can't work out replacing the air conditioner with the owner until it completely fails. Good old Singaporean and French standards - sad people who founded this company: Luca, Guillaume and Sophie. If only there was a way to give this company a zero, I would. Dishonest, not trustworthy, zero sense of pride in their own product, siloed teams that don't talk to each other, and a needless nightmare for a short term stay.

I had a very pleasant stay at this coliving apartment for about three months. The place was well-maintained, clean, and comfortable, with a good overall ambience that made it feel welcoming. The management was also responsive to feedback and willing to address suggestions, which made the experience even better. Overall, a great place to stay, and I would happily recommend it to anyone looking for a comfortable and well-managed coliving space.

Highly NOT recommended! I stay at Cove unit at 465 Geylang road. There's a problem with Wifi connection during Feb-July 2026 and they resolve it VERY VERY SLOW. It takes 6 months for them to resolve the Wifi issue for tenants. And now more serious problem, the AC in my room has a problem and not working, no air coming out. It happened 4 times since May 2026, and the Cove support team also react VERY VERY SLOW. Now its also 6 months already with the AC issue and the problem still have not resolved. This time the problem occurred on Wednesday, and now Friday the technician and contractor still not coming. The Cove support team said the contractor will visit my unit to inspect the AC today. But No one's coming today and not any single notification to me for the delay and postpone. If I did not text the Cove support team to reconfirm, I would not have known that they will postpone. The tenant also have to pay for the technician fees every time they come to fix the facilities in our unit and Cove do not inform us in case the technician is going to cancel or postpone. This is so unfair and unprofessional. Highly NOT RECOMMENDED for anyone who is finding places to stay im Singapore!

Highly NOT recommended! I stay at Cove unit at 465 Geylang road. There's a problem with Wifi connection during Feb-July 2026 and they resolve it VERY VERY SLOW. It takes 6 months for them to resolve the Wifi issue for tenants. And now more serious problem, the AC in my room has a problem and not working, no air coming out. It happened 4 times since May 2026, and the Cove support team also react VERY VERY SLOW. Now its also 6 months already with the AC issue and the problem still have not resolved. This time the problem occurred on Wednesday, and now Friday the technician and contractor still not coming. The Cove support team said the contractor will visit my unit to inspect the AC today. But No one's coming today and not any single notification to me for the delay and postpone. If I did not text the Cove support team to reconfirm, I would not have known that they will postpone. The tenant also have to pay for the technician fees every time they come to fix the facilities in our unit and Cove do not inform us in case the technician is going to cancel or postpone. This is so unfair and unprofessional. Highly NOT RECOMMENDED for anyone who is finding places to stay im Singapore!