Aurealis reviews and ratings

I have been residing at The Sail for several months, and my overall experience has been wonderful. The apartment boasts an excellent location near Downtown and Raffles Place. It is just a short walk from MRT stations, which makes commuting, dining and city outings incredibly easy and brings tremendous convenience to daily life. My son and I stayed in a twin room. The room features a minimalist and sophisticated design. Free from cluttered decorations, it feels clean and spacious, offering a pleasant living environment. The reception team is friendly and attentive. They respond promptly and handle matters efficiently whenever we need assistance. The communal spaces of the building are another highlight. There is a good range of shared amenities on the 8th floor for residents to unwind. The real gem, however, is the viewing deck on the 44th floor. It delivers spectacular panoramic city views that are second to none. It is such a lovely spot to relax and take in the scenery in spare time. All in all, the prime location, nice room condition and fantastic facilities make this stay worthwhile. It has been a fantastic residential experience.

We would like to express our sincere gratitude to the entire Aurealis team for making our stay such a wonderful experience. From the beginning, our family was treated with so much kindness, care, and attention, and we truly appreciate everything you have done for us. I would also like to give a very special thank you to Isabelle for her professionalism, transparency, kindness, and genuine care for our family throughout our stay. She was always attentive and helpful, and we really appreciated the way she handled everything with such professionalism and warmth. This was the first time our family had spent such a long period away from home, and thanks to the Aurealis team, we truly felt at home during this time. This means a lot to us, and it is something we will remember fondly.

Stayed in a one bedroom serviced apartment for 12 months. In tower 2, with a view over marina bay that is incredible. Location is amazing, short walk to my office at MBFC. You can go for runs around Marina bay, and the gym is better than any I’ve seen in a Singapore condo including unusual equipment like a rower, assault bikes, free weights, climbing wall and plenty of treadmills with their own view over the bay. The pool area is nice and many of the bookable function rooms have their own views that will have your guests snapping plenty of photos and videos. The unit itself is comfortable with essential equipment, good shower, regular cleaning, enough of a kitchen and great onsite team who are responsive and helpful. The area is nice and quiet on weekends and you are in the heart of the CBD and close to many beautiful sites. Highly recommend as a home where you can minimise commuting and enjoy Singapore.

I stayed at Aurealis for five months while working in Singapore, and it was the perfect home away from home. The location could not have been better: an 8-minute walk to my office, only a few minutes from Downtown MRT, and within easy reach of Marina Bay Sands, Chinatown, and many great restaurants. The apartment was the ideal size for a long-term business stay, and the weekly housekeeping was greatly appreciated, allowing me to focus on work and enjoy Singapore in my free time. The pools were also a fantastic place to relax after work and on weekends. A special thank you to Isabelle and the entire team, who were always friendly, responsive, and proactive. Whether arranging laundry collection or sharing helpful information about local holidays and events, they consistently went above and beyond. My stay in Singapore was a wonderful experience both professionally and personally, and Aurealis played a significant role in making it so. I would highly recommend it to anyone coming to Singapore for an extended business assignment.

Cannot talk highly enough of this place. Great rooms great service and great location. Can recommend for anyone of any age and background

It was wonderful staying at The Sail! My best 6 months in Singapore. The aparthotel has excellent service and assistance, with polite and very competent staff. A very well-equipped gym, tennis court, spa, barbecue areas, swimming pools, study and work areas, sauna, etc. Everything is very well maintained and clean. The location is wonderful, with the privilege of being a 5-minute walk from 3 metro lines. Plus, a short walk to tourist attractions such as Marina Bay Sands, Gardens by the Bay, Merlion, Singapore Flyer, Chinatown and others. Not to mention the variety of restaurants around. A truly spectacular place! The team managed by Isabelle and led by Cherry was wonderful to us! These two super competent women, full of politeness, friendliness and dedication, spared no effort to immediately assist us with everything we needed! I can only thank them! 🙏

Excellent location—close to the metro—with a wonderful view. Great leisure facilities, an excellent gym, and top-notch service! A special thank you to Ms. Isabelle and Ms. Cherry: thank you for all the support and attention! Truly above average!

I had a wonderful stay! The place is lovely, comfortable, and conveniently located, with easy access to everything I needed. Mrs. Isabelle was absolutely amazing—extremely helpful, attentive, and professional. She made sure everything was taken care of and made my stay even more enjoyable. I truly had a fantastic experience and would highly recommend this place to anyone!

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A fantastic place to stay in Singapore. I spent six months here during an international work secondment and thoroughly enjoyed the experience. Excellent Marina Bay location, well-maintained apartment, reliable housekeeping, great facilities, and a very responsive management team. Thank you, Isabelle and team Aurealis, for making my stay so comfortable and memorable.