Ascott Singapore reviews and ratings

No written review provided.

Hot room, service not good

Ascott Orchard Singapore is a serviced residence rather than a hotel, and the distinction is the whole story. It opened on 1 December 2016, and its arrival was a return rather than a debut, because the Ascott The Residence brand had been absent from Orchard Road for about a decade before that. The property is a 20-storey tower with 220 units, running from compact studios of around 323 square feet up to two-bedroom apartments of about 861 square feet, and it operates under a hotel licence, which lets it take short stays as well as long ones. The building didn't start life as the Ascott. It was previously a serviced residence called Somerset Grand Cairnhill, and the owners bought the site and redeveloped it into an integrated development: the Ascott Orchard shares the address with Cairnhill Nine, a residential condominium. That paired structure, a serviced residence and a private condo sitting together in one development, is a common CapitaLand move and it shapes how the property feels. The brand behind it has its own history worth knowing. The Ascott Limited is a Singapore company, a subsidiary of CapitaLand, and it traces back to 14 August 1984, when Scotts Holdings opened The Ascott Singapore, which the company describes as the first international-class serviced residence in Asia Pacific. That's a genuine first in the region, and it's why the brand name carries weight. Ascott marked 40 years in the business in 2024. The location sits between the Orchard and Somerset MRT stations, which is why a serviced residence here makes sense: people staying weeks or months want groceries, transport and a proper kitchen, not a hotel lobby.

The rooms not too big, the cleaning chemical smells weird, the worst part is THERE IS NO HOT WATER ON THE SHOWER!!!but the rest is ok

We had a wonderful stay at this Hotel. We booked their 1 bedroom deluxe and it was very spacious and the place was very peaceful and away from crowd. Very close to nearby malls. We'd like to commend Kelvin from the reception for checking us in and showing singapore hospitality & Robert at L1 for helping us checking out thru self-service kiosk and helping us with our luggages. We will definitely come back!

Smack in the middle of CBD. East access via public transportation. Very well kept heritage building. Clean.

Really good hotel in great location. Good connectivity to many happening places.

Great and Accomodating staffs!

I stayed there. The washing machine was convenient. The pool was also nice.

Good location at orchard. Just a bit far to walk to MRT.